Utilizing insurance benefits for mental and behavioral health services is increasingly challenging. Many agencies have moved to a private-pay model, as insurance companies have placed greater restrictions on coverage, increased administrative burdens, and limited reimbursement rates. At Horizon Therapy and Assessment Services, we remain committed to supporting clients in utilizing their insurance benefits whenever possible.

It is important to understand that insurance is a contract between you and your insurance company. While we will make reasonable efforts to assist with verifying benefits, obtaining authorizations, and submitting claims, it is ultimately your responsibility to understand your specific insurance coverage, including but not limited to co-pays, deductibles, out-of-network benefits, preauthorization requirements, and service limitations. Clients are financially responsible for all services rendered, including those not covered or denied by their insurance.

We are committed to working alongside you to help you navigate the insurance process, which we recognize can sometimes feel overwhelming. To support you, we provide prospective clients with the information needed to make contacting your insurance company as straightforward as possible. We encourage all clients to take an active role in confirming their coverage details and staying informed about any changes that could affect their care.

Our administrative team is available to answer your questions and to assist with insurance-related matters within the scope of what we are able to provide. We view this as a collaborative process and are here to help you feel informed and empowered in managing your care.